86% of consumers read reviews from local businesses. Getting Google reviews is a simple, cost-effective and effective way to build trust with your potential customers, but what are the benefits?
What is Google Review?
Google Reviews is the fastest growing review site on the internet. Google reviews appear in Google's search engine results and contribute significantly to improving Cork E-Bikes Zone your digital reputation. They are also considered to be a factor that contributes well to the ranking of your website. This is a free service available to businesses through the Google My Business Portal.
Ask your customers for a Google review
One of the easiest ways to get more google reviews is to simply request one. This is a very obvious starting point, but it's surprising that many companies don't ask their customers for reviews. There are several different ways to do this.
Ask when work is done
Request by email
When sending an invoice / contract
At the end of the phone
By contacting the customer after the service ends, we can confirm and respond to the customer's satisfaction and dissatisfaction. This also gives you the opportunity to turn potential negative reviews into more positive reviews as you have made efforts to fix the problem.
Notify me to leave a review
You may have already asked your customers to leave a review, but we're all busy and forgetting things. There is no harm in requesting a review again. They might have had a long list of things to do that day, and just forgot to do so. It can take a week or two to find time to leave a review, so it's always best to wait a couple of weeks before sending a reminder.
Leave the company or review card behind
This tends to be a great way to provide a small reminder to leave a review on the list, as well as send a message about what the contractor or local service offers.
For example, some companies tend to leave small folders containing information such as business cards, maintenance tips, and other contracts. This may be a great place to drop a Google review card and some instructions on how to leave it.
Show customers how to leave a review
Some customers know how to leave a review, others don't. It's always helpful to add some short instructions on the back of the card to help leave a review. Here's a quick guide on how to leave a review.
Sign in to your Gmail account
Search for a business on Google / Google Maps
Click the button and leave a review
Select a star rating, write a review and submit
You can also send a link to your listing to help your customers leave reviews. Google has introduced a new feature to the list called "Short Names". It allows you to create a custom link that goes directly to the reviews in your list. An example URL is https://g.page/HallamAgency/review .
If you want to add a short name to your listing, follow these steps: